The Department of Home Affairs is responsible for immigration. Our office may be able to help Fraser residents with immigration questions.
WHAT WE CAN DO
- We can ask the Department of Home Affairs about the status of your application if you have been waiting longer than the expected processing times. You can check these times here: https://immi.homeaffairs.gov.au/visas/getting-a-visa/visa-processing-times/global-visa-processing-times
- Check if the Department of Home Affairs has all the information needed to process your application.
WHAT WE CAN’T DO
- Recommend which visa you should apply for.
- Help you apply for your visa.
- Provide you with legal advice relating to your application.
- Ask the Department to speed up your application.
Help with visa applications
Only certain people can help you with your visa application. This help is called immigration assistance.
Information about who can help you with a visa application is available at: https://immi.homeaffairs.gov.au/help-support/who-can-help-with-your-application/overview
The Office of the Migration Agents Registration Authority (OMARA) is responsible for the registration and regulation of Australian migration agents.
The Authority explains the steps to take when choosing a migration agent here: www.mara.gov.au/get-help-with-a-visa/help-from-registered-agents/steps-to-choose
Advocacy & Support
The Asylum Seeker Resource Centre (ASCR)
https://asrc.org.au/get-help/
Refugee legal
https://refugeelegal.org.au/get-help/
Red Cross – Emergency relief support
Support for temporary visa holders, people seeking asylum and people with an uncertain visa status to help meet their basic needs.
https://www.redcross.org.au/migration/emergency-relief/
